Shipping & Returns

Shipping Policy

At the moment I only offer UK shipping. If you are an International Customer you are welcome to shop using our Etsy store.  Shipping times will vary depending on the size and complexity of your order. I aim to make small orders within 2 days if I have all the materials in stock, Larger items such as shadow box frames may take up to 1 week. If your order is likely to take longer than 1 week to dispatch then I will contact you prior to beginning the project.

 

Shipping is by Royal Mail and is based on weight. Prices start from just £1. If you parcel is urgent please use the 1st class option.

Return & Exchange Policy

Because all of my items are made to order it is not possible to accept returns. 
If you change your mind about an order you are welcome to contact me to see if I have started to make your order. If I haven't, and I haven't had to order in any special materials I will happily cancel for you. 

 

This does not affect your statutory rights.